Dental Receptionist Development Programme

Dental Receptionist Development Programme

Our dental receptionist course is aimed at people who currently work or are aspiring to work in a dental reception role.
During the course they will learn and develop skills encompassing the challenges of working legally professionally, confidentially and within the remit of current dental regulations
The course is tutor led over 2 days in a classroom environment and formative assessments are used at the end of each module.


Course aim
To provide the learner with skills, information and the knowledge to perform their role professionally and effectively in a dental practice


Course Objectives
At the end of this course the learner will be able to:
• Solve problems and make decisions in the workplace
• Understand customer service standards and requirements and apply it in the workplace
• Understand the communication process and apply it in the workplace
• Understand and apply the principles of conflict management to the work situation


Course structure
This course is delivered over two full days – they are held one month apart and are tutor led in a classroom environment at the training centre in Cardiff.
Our tutors are all dental professionals who are qualified to teach in this subject, they also have extensive specialist knowledge and have worked extensively in this role themselves so can offer additional tips and a depth of knowledge to back up the knowledge delivery.


This course attracts 12 hours of verified CPD.


Course venue
Unit 20 Capital Business Park, Parkway, Cardiff, CF3 2PY
Course date and times – Regular dates available throughout the year


Reserve your place
Please return your completed application form to reserve your place, or contact us for further information.
02920 837433


Tooth Fairies now offer a comprehensive range of dental specific courses for further details please visit the website or contact us for further details at


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